Privacy Policy

This privacy policy sets out how the Wirral Charity Post uses and protects any information that you give us when you use our service and this website. By using our service or volunteering within the scheme you signify your agreement with this Privacy Policy.

Wirral Charity Post is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Wirral Charity Post may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

Your name

contact information including email address

address information


demographic information such as postcode, preferences and interests

other information relevant to surveys

What we do with the information we gather

We require this information to provide you with the service you have asked for, and in particular for the following reasons:

Address information

We collect and use publically available address information including postcodes to allow us to deliver cards across the Wirral. Our volunteers may check addresses against a database of Wirral postcodes to identify the intended recipient of the card. We also use databases to lookup names and addresses of individuals where the address on the front of the card is insufficient to enable us to deliver the card.

Return address information

Where we are unable to deliver a card we may use the return address information if shown on the outside of the card to return the card to you.

Name and E-mail address information

When completing our enquiry forms or completing our surveys we will use this information to reply to you with the answer you have asked for.

Postcode Information

When using our online search tool we will use the address you provide to identify the Latitude and Longitude of that location and search our database for the nearest shops to that location. No further information is collected or stored during this process.

Storage and Processing of your information

Christmas cards placed in our postboxes are transferred to sorting offices for sorting before going out to Scout and Guide groups for delivery. We do not log any mail or the data printed on the front with the exception of undeliverable mail. In these instances we keep a log of the data printed on the outside of the card in case a customer enquires as to it’s wheabouts.

Shop Information

We store and process the personal information of the shopkeepers involved in the scheme including name, email address and telephone numbers as well as the shop locations. This is held by each locations designated group and is only used for the administration of the scheme.

Group Organisers & Volunteers

We store and process the data of our volunteers in line with the policies of the Scout Association and Guide Association. Where individuals volunteer to sell on our behalf we may share your contact details such as Name, Email address and Telephone numbers with other volunteers to ensure we can co-ordinate our workforce. You can of course object to this processing if you wish by informing the Scout or Guide group within which you have volunteered.


We store and process the information of Charities nominated to receive funds from the Scheme. This will include the personal information concerning the nominee. This information is kept by the charities sub-committee for the purpose of administering the charity fund allocations and for commicating with our nominated charities.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. The databases we use to help find delivery addresses are either provided by an outside company or are such systems that do not store any personal data for individuals.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen; if you have opted in to this service. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.